At Reliable we focus on quality before quantity. Our devotion to quality service is unmatched. Most of our employee's are long term and have been with us for a number of years. We employ 35, full time, year-around personnel. Our diversity allows us to maintain a steady employment base. All this translates to quality service. The US Coast Guard generally selects us to handle their upper management, including every Admiral that has been assigned to Juneau. We are also the delivery/removal carrier for Xerox for all of Southeast Alaska. We have obtained Xerox Corporation's "Total Quality Management" certification, which meets and exceeds "ISO 9002" and "Baldrige National Quality Award" standards, and have also been scored and graded as Xerox Corporation's top carrier for North America and the Pacific Island for 1997 - 2007.
Established in 1914 It was 1914 during the heyday of Juneau's gold mining era when Art McKinnon opened a transfer business. It started with nothing but a wagon and two horses. He called it Reliable Transfer. In 1920 Reliable purchased its first truck, a Ford. It was at that time after already having been promoted to office manager Larry was promoted again to general manager. Dan Leaf took the place of Bill Brown as the accountant and secretary-treasurer. Four years later Larry became president and chairman of the board, Bud Lindstrom, retired, leaving Larry and Dan as the stock holders. In 1982 Reliable added a second warehouse 8717 Mallard St which is the present location. The valley warehouse became the only location in 1994 when the town office sold. At this time Larry left the company leaving only Dan. In 1986 a gentleman by the name of Leonard "Roger" Calloway began working in the warehouse, and slowly worked his way up. In 1997 Dan Leaf decided to retire and Roger took his place as sole owner.
Meet the Business Owner: Roger C.
In 1986 a gentleman by the name of Leonard "Roger" Calloway, began working in the warehouse, and slowly but surely worked his way up the chain. It was 1997 when Dan Leaf decided to retire and Roger took his place as the sole owner of Reliable Transfer.